On, August 18, 2011, our Mexico manufacturing subsidiary renewed its commitment to quality processes by meeting the rigorous requirements of ISO 9001:2008.
The system reinforces a rigid procedure MFI has developed and implemented over 30 years to ensure quality of our services and products.
The results of certification for ISO 9001:
- Well-defined and documented procedures improve the consistency of output.
- Quality is constantly measured
- Procedures assure that corrective action takes place whenever defects occur.
- Defect rates decrease
- Defects are caught earlier and are corrected at a lower cost.
- Defining procedures identifies practices that are obsolete or inefficient.
- Documented procedures are easier for new employees to follow.
- Organization retains or increases market share, increasing sales or revenues.
The ongoing benefits of ISO 9001 certification:
- Have consistent, repeatable processes and a common system.
- Have fewer problems with failures in service or product quality.
- People know what to do and how you want it done.
- Have more business, because we can sell to new markets or having the endorsement will distinguish us in the marketplace.
- Know more quickly if things are going wrong, and where; stop spending money or wasting time on the same old problems. Many problems will disappear because knowing how to prevent them; if they do come up, it will know how to fix them faster.
- Better management control and reporting - which means that you know how your business is doing.
Globalization and instant access to information continue to change the way our customers do business.
Today's competitive environment leaves no room for error. We must relentlessly look for new ways to exceed expectations. This is why Six Sigma is a part of our culture.
Quality Control Manager
First, what is Six Sigma?
Six Sigma is a highly-disciplined process that helps us focus on developing and delivering near-perfect products and services. It is not a secret society, a slogan nor a cliché.
The word is a statistical term that measures how far a given process deviates from perfection. The central idea behind Six Sigma is that if you can measure how many "defects" you have in a process, you can systematically figure out how to eliminate them and get as close to "zero defects" as possible.
To achieve Six Sigma Quality, a process must produce no more than 3.4 defects per million opportunities. An "opportunity" is defined as a chance for nonconformance, or not meeting the required specifications. This means we need to be nearly flawless in executing our key processes.
Key Concepts of Six Sigma:
At its core, Six Sigma revolves around a few key concepts:
- Critical to Quality: Attributes most important to the customer
- Defect: Failing to deliver what the customer wants
- Process Capability: What your process can deliver
- Variation: What the customer sees and feels
- Stable Operations: Ensuring consistent, predictable processes to improve what the customer sees and fzeels
Several of our senior staff have earned many Six Sigma qualifications including Black and Green Belts.